Working with Shirin Mortazavi has been an exceptional experience. Over the years, she has consistently delivered a level of service that is both professional and dependable, making every travel arrangement smooth and worry-free. Shirin is highly knowledgeable, detail-oriented, and genuinely committed to her clients. She is always responsive, approachable, and willing to assist whenever support is needed, including outside regular business hours. Her ability to manage complex travel arrangements with efficiency and precision truly sets her apart. She expertly manages schedule changes, cancellations, and refund processes, handling even the most challenging situations with persistence and care. Her thorough follow-up and problem-solving approach ensure that issues are resolved effectively and without added stress. Shirin represents the highest standards of service at CBO Travel and exemplifies professionalism in the travel industry. I sincerely appreciate the exceptional service and dedication she consistently provides and am truly grateful for the peace of mind she brings to every travel experience.