Working with Shirin Mortazavi has been an exceptional experience. Over the years, she has consistently delivered a level of service that is both professional and dependable, making every travel arrangement smooth and worry-free.
Shirin is highly knowledgeable, detail-oriented, and genuinely committed to her clients. She is always responsive, approachable, and willing to assist whenever support is needed, including outside regular business hours. Her ability to manage complex travel arrangements with efficiency and precision truly sets her apart.
She expertly manages schedule changes, cancellations, and refund processes, handling even the most challenging situations with persistence and care. Her thorough follow-up and problem-solving approach ensure that issues are resolved effectively and without added stress.
Shirin represents the highest standards of service at CBO Travel and exemplifies professionalism in the travel industry. I sincerely appreciate the exceptional service and dedication she consistently provides and am truly grateful for the peace of mind she brings to every travel experience.
I have had an amazing experience working with Shirin for the past 7 years! She has helped us book all of our vacations during this time, and every experience has been smooth and stress-free. She is attentive, caring, and an excellent listener, always making sure our trips are exactly what we want. Her professionalism and dedication make planning vacations so easy and enjoyable. I highly recommend her to anyone looking for a reliable and thoughtful travel planner.
Dear Shirin,
I wanted to take a moment to express my sincere appreciation for the exceptional service you provide. Your kindness, professionalism, and remarkable reliability make all the difference every time I plan a trip.
You handle every detail with such care and dedication that traveling becomes completely stress-free. Your thoughtful guidance, quick responses, and genuine willingness to help truly set you apart. It’s rare to find someone who combines expertise with such a warm and friendly approach.
My family and I often reach out to you—even on weekends and outside regular hours—for help or questions, and you always respond with patience and efficiency. A perfect example of your dedication was how incredibly successful you were in securing a refund for my son’s flight with United Airlines from Ottawa to Antigua last November. We were truly grateful.
Thank you for always going above and beyond. I trust you completely, and I am grateful for the wonderful experiences you help make possible. I couldn’t recommend you more highly.
Warm regards,
Sharare